VersaSRS HelpDesk alternatives
Description of VersaSRS HelpDesk (from the developer):
versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Help Desk Key Features: Thin Client Technology (100% Web Browser-based); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue Logging; Easy Re-Assignment to an Individual or Skill Group; New Issue and Due Date Alerts; Escalations; Parent / Child Relationships; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Automated email and Watcher Notifications; Customizable Prioritisation of Issues; Comprehensive Audit Trail and History; Comprehensive Templating capabilities; Scheduler; Event Manager; Customizable System Labeling; Customizable Look-up-lists; Customizable Forms Creation; and much much more...
Alternatives:
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Been There Done That: A truly affordable help desk program
BridgeTrak Help Desk Software: Comprehensive help desk software
DataTrack System: Quality service management software.
SRM Help Desk 2005: An easy to use yet comprehensive IT Help Desk
Adventnet ManageEngine ServiceDesk Plus: Complete HelpDesk & Asset Management Software
Network Inventory Manager: Helpdesk and Network Management Software
AccessAble Help Desk Pro Edition: Help Desk via Windows, Web Support Requests
Radix: Multi-faceted Client/Server CRM Software.
Inventory Manager Lite: FREE Help Desk and network management program
NewWayService: Service management software
How our users rate this software:
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