DataTrack System alternatives
Description of DataTrack System (from the developer):
The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types. The DataTrack System helps with all facets of your help desk, including such features as work order tracking, escalation and automation, knowledge base, asset management, e-mail notifications, user-defined fields, PC auditing, file attachments. In addition, implementation and deployment of the DataTrack System can be accomplished in minutes, with features like Active Directory, CSV, and database importers. The included Web Client allows users to easily submit and track work orders from their own computers, via any modern browser, while allowing them to search the integrated knowledge base for the answer to a problem.
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Alternatives:
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BridgeTrak Help Desk Software: Comprehensive help desk software
VersaSRS HelpDesk: FREE 100% Browser Based Help Desk System
Adventnet ManageEngine ServiceDesk Plus: Complete HelpDesk & Asset Management Software
SRM Help Desk 2005: An easy to use yet comprehensive IT Help Desk
Been There Done That: A truly affordable help desk program
Network Inventory Manager: Helpdesk and Network Management Software
Radix: Multi-faceted Client/Server CRM Software.
Inventory Manager Lite: FREE Help Desk and network management program
NewWayService: Service management software
AccessAble Help Desk Pro Edition: Help Desk via Windows, Web Support Requests
How our users rate this software:
User friendly? 
8 rating(s). Click to rate.
Functionality?
10 rating(s). Click to rate.
Easy to install?
13 rating(s). Click to rate.
Price to value ratio?
11 rating(s). Click to rate.
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